Q: Why do I need to move my website? What does web site migration consist of?
A: When your present web hosting provider can no longer match the requirements of your site, or when you go through continuous downtime, or if you are forced to wait for hours for the technical support team to reply back to you, it might be a good idea to switch your provider, i.e. to transfer all the files for your web sites along with your databases from your present provider to your future provider. At Best Web Hosting 2018, we know that this can often be difficult and time–consuming. This is the reason why we’ll perform all that for you at no cost!Our experienced technical staff will move your web site content from your current provider to us. Our technicians have got lots of experience migrating web sites and are able to take care of everything – from an ordinary WordPress–powered blog or Joomla™–based website, to a highly elaborate, custom–made web app.
Q: Just how long will it take for my web site to be moved over to your platform?
A: While we cannot give you an exact time window, because there are a lot of variables, including the size of the web files and databases, the physical location of the present host’s server, the complexity of your web site and the present workload of our Website Migration Department, etc., we’ll try our very best to move your website within 48 hours, and in some cases – within 24 hours (in case the content is not very large).
Q: My personal privacy is essential for me. What information do you require?
A: We do not request any private information. We’ll require, though, the login info for your present hosting account along with the name of the web site that you need to move.
Q: The login info for my hosting account is sensitive. How can I rely on you?
Q: Will my website be offline during the transfer?
A: No. Your website will stay available online during the transfer. Once everything is completed on our end, we’ll tell you so that you can examine it and check for problems. If everything is OK, all you will have to do is modify your domain’s DNS resource records.
Q: Will my current hosting provider need to provide any info/assistance?
A: While we transfer your content, your hosting provider will not be aware of the transfer at all. We won’t get in touch with them in any way.
Q: Does it matter what platform my current provider is using?
A: We can migrate your website from any hosting provider or any Linux–powered web hosting platform provided that we can get access to the Control Panel and there’s File Transfer Protocol access available.The only sites that we cannot transfer are those based on closed–source software apps such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.