Support and Help Channels
A 60–minutes Inquiry Resolution Warranty
Each ticket that you post to our tech help staff will be replied to in up to 60 minutes. All general inquiries are going to be solved immediately. Nevertheless, if the support request you have sent needs the aid of a competent technician, we’ll send the ticket to him and will notify you about the delay.
Expert Technical Support Service
We provide you with 24x7 tech assistance through a turbo–fast ticket application integrated into your Control Panel. You could e mail us anytime about any of the software applications that come installed in advance on your virtual server, this includes the desired Linux OS, the server management panel and our custom made Web Site Control Panel.
An Intuitive Help Section
In the Web Site Control Panel that is included 100% free in your virtual server, you’ll find an instructional Help section, which incorporates all you need to learn about taking care of your web sites and applications. We have introduced a wide range of how–to articles and reviews and video tutorials that demonstrate the general site managing responsibilities in an understandable fashion.