Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center Section

  • You can find nearly all the answers to your questions in the intuitive Help Center section built into our Web Site Control Panel. It includes an immense knowledge base with frequently asked questions and exhaustive educational articles compiled by our qualified help desk support staff.

  • Top quality support service
  • Tutorial Videos

  • We have prepared a selection of step–by–step video tutorials that detailedly demonstrate how you can deal with a common issue connected with your Linux cloud web hosting account. You will find the instructional videos in the Help Center section.

  • Intuitive help center
  • A 60–Minute Response Guarantee

  • Our semi–dedicated servers are backed up by a 24x7 technical support service and include a sixty–minute response guarantee. Our seasoned technical support engineers will be online night and day and will remedy any problem that you could have within less than one hour after the technical support ticket submission. In most cases, a response will be given to you within twenty minutes.