Despite the fact that this isn't the keyfactor to distinguish a trustworthy cloud web hosting provider from a bad one and a reseller from an actual provider, having the option to call and communicate with a live person is an indicator that you aren't working with a one-person service provider and that you can reach somebody every time you're in need of help. The telephone support for hosting services may range from basic to experienced, therefore the issues that can be resolved with a phone call vary based on the service provider. In most cases, these issues are more basic and include billing or 1st level tech issues because more difficult matters often require a support ticket where both you and the system administrators can follow what's going on with a given situation. Nonetheless, the option to phone call your supplier can save you a lot of time and efforts for the multitude of small issues which may eventually appear at the time you manage your website hosting account.

Phone Support in Cloud Web Hosting

All our cloud web hosting plans offer phone support 14 hrs per day even on public holidays, therefore if you don't have an account yet, you'll be able to call us and find out more about our services or if we will meet the system requirements for your web sites. For your benefit, we have local phone lines in the United States of America, the United Kingdom and Australia, so you can contact the telephone number that is nearer to you. If you are a current customer, we can assist you timely with any general and billing matters and with multiple tech matters so as to save you time and efforts - we acknowledge the fact that sometimes it's easier to speak with a live person to get things done immediately. Certainly, some situations simply cannot be managed on the telephone, so if this is the case you can take advantage of our ticketing system.

Phone Support in Semi-dedicated Hosting

Any time you want more information regarding the Linux semi-dedicated hosting that we supply, you're able to call any of the three support lines we have worldwide - in the United States, the United Kingdom and Australia. Thus, you're able to check ahead of time if our solutions will be appropriate for your web sites. In case you are already our customer and you have a semi-dedicated account, you will be able to reach us on the phone for 14 hours daily about any type of billing or basic issues. For entirely tech troubles you will be able to employ our ticketing system to get in touch with our tech support because someissues just require extra time to be dealt with, still we will help you on the phone with quite a few minor technical issues as well, saving you the time and efforts.