A live chat is among the many channels of communication offered by some hosting providers as a part of their support services. Depending on the provider, the chat is used for billing, pre-sales and/or tech assistance. This way of contact is faster compared to a support ticket and it'll make it less likely to misunderstand or misspell something in comparison to a call with a representative. Furthermore, when the problem that you have needs some time to be investigated and dealt with, you will be able to do something else at the same time instead of just waiting, as you would have to do when you call. Also, you can take advantage of a live chat support service for free provided that you have web accessibility even when your web hosting supplier is located in a different country and they don't have a local phone number you can call.

Live Chat Support in Cloud Web Hosting

We supply a live chat support service for all Linux cloud web hosting that we offer and we will help you with almost everything in real time. If you don't have an account with our company yet, we will provide you with more info about the packages to help you to select the most appropriate plan. In case you are an existing customer, we're able to help you with any billing or general issue plus with multiple common tech issues, such as an email address installation in a desktop e-mail client. In case you can't phone us for whatever reason or you are in a country where we do not have a local telephone number, the live chat will be the best option to get in touch with us. Needless to say, some issues require more time to investigate and test, therefore you will have to open a ticket to our technicians, still, we are able to save your time and assist you with a number of troubles on the chat.

Live Chat Support in Semi-dedicated Hosting

When you use the live chat support service that we offer with all our Linux semi-dedicated hosting, you can get the the right answers for any questions you have or have lots of issues dealt with without delay. The chat service is available every day, so that you'll be able to get in touch with an agent even on weekends and holidays. If you are unsure which package would be better for your sites or if our cutting-edge cloud hosting platform covers some system requirements, you can come on the live chat prior to purchasing anything. If you are an existing customer, you'll be able to find more info about billing issues, account settings and a number of common tech problems you may experience, for example when you cannot set up an email account in a client on your personal computer. Our live chat will save you a lot of time regardless where you are or when you get in touch with us.